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Frequently Asked Questions

📦 When will my order arrive?

Most orders arrive within 5 working days in Kerala and 7 working days across India. We work with reliable couriers to get your items to you safely and quickly.

💵 Is Cash on Delivery available?

Yes! You can pay at your doorstep. But if you choose prepaid, your order gets shipped faster.

🔁 Can I return a product if I’m not happy?

Of course. If there’s any damage or defect, we’ll arrange a return or replacement. Just reach out within 7 days of delivery.

📧 How do I contact support?

You can email us anytime at onlinerafamart@gmail.com — we’re happy to help.

🧺 Are your products good quality?

We only sell items we’d use in our own homes — carefully chosen for everyday use, comfort, and durability.

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